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Return to shopShipping & Delivery
At Optic Suit, we are committed to delivering your eyewear quickly and safely across India. Please review our shipping policy below.
Shipping Charges
- Free Shipping on orders above ₹999.
- A shipping fee of ₹99 applies to orders below ₹999.
Delivery Time
- Metro Cities: 2–4 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Locations: 5–8 Business Days
Delivery timelines begin after your order has been confirmed and dispatched.
Order Processing
- Orders are processed within 24–48 hours on business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your shipment in real time.
Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery across India.
Delivery Delays
While we aim to deliver every order within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier service disruptions
- Incorrect or incomplete shipping address
Optic Suit is not responsible for delays caused by third-party courier services.
Failed Delivery Attempts
If delivery cannot be completed due to an incorrect address, unavailable recipient, or multiple failed delivery attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If you receive a damaged package or any item is missing, please contact our customer support within 48 hours of delivery. We will investigate the issue and provide an appropriate resolution.
Contact Us
For any questions regarding shipping or delivery, please contact us:
Optic Suit